Returns & Exchanges
We want you to love your Glossier routine as much as we do, but we understand that some things just don't work out. If you are not satisfied with your purchase, we offer a flexible return policy to ensure your skin and soul stay happy.
Initiate Your Return
Log into your account or visit our returns portal with your order number and zip code to start the process within 30 days of receipt.
Prepare Your Package
Place the items you wish to return back in the original pink bubble pouch or a secure box to ensure they arrive safely back to us.
Ship It Back
Print your prepaid shipping label and drop your package off at any authorized carrier location at no additional cost to you.
Receive Your Refund
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing